Guideline

A. Full Moon Gift Packs

Ordering

1. All orders must reach us at least 3 days in advance.  You can place your order online or dial hotline at 03-8070 0686 / 012- 327 8701 / 012- 218 3874 or at any UNiQ outlet. Upon confirmation of your online order, we will send you an email.
请拨递送热线  03-8070 0686 / 012- 327 8701 / 012- 218 3874 (星期一至日,上午8时30分至下午五时)或亲临任何一间优一弥月礼品店。

2. Please ensure that delivery details are correct to avoid any additional transport cost for re-direction.
请确定所有递送资料正确,如有不正确,都需承担一切交通费。

3. UNiQ Full Moon & Gift reserves the right to accept or reject any orders.
优一弥月礼品店保留接受或拒绝任何递送要求全力。

Prices and Payment

1. All prices shown are subjected to GST 6%. Prices, terms & conditions are subject to change without prior notice.
所有价格均为6%的消费税。 本册的价格和细节如有更怒不另行通知。

2. Deposit is required upon confirmation. We accept Cash or Cheque on Delivery. We also accept credit card payment (Visa/Master) for own collection.
在预订时必须缴清预订费。上门本服务接受威世卡,万事达卡和现金或支票。 递送服务只接受现金或支票。

3. Upon Successful Online Order, you will receive an Email Confirmation of your order.
在线订购成功后,您将收到一封电子邮件确认您的订单。

4. Discount coupons or cash vouchers are not valid for delivery orders unless otherwise indicated.
除另有注明外,优惠券或现金券不适用于交付在线订单。

5. Cheque payable to “Citarasa Uniq Sdn Bhd”; Maybank Account: 512343504057
支票注明 “Citarasa Uniq Sdn Bhd”。

Delivery Charges

1. The delivery service is available daily.
本公司每日都提供此递送服务。

2. Delivery charge is flat rate: RM 45.00 within Klang Valley*, it is only valid for min order RM 200.00. Covered area are Cheras / Petaling Jaya / Puchong / Seri Kembangan / Shah Alam / Subang / Ampang / Klang / *KL.

本公司接受最低消费 RM 200.00 提供递送服务。 递送费用是扁平率:RM45.00  限在以下地方:Cheras / Petaling Jaya / Puchong / Seri Kembangan / Shah Alam / Subang / Ampang / Klang / *KL

3. Below is the reference if you entitle FREE delivery to one destination, you need to fill in the coupon code when you check out.
以下是参考,如果你有权免费送货到一个目的地,你需要填写的优惠券代码,当您检查。如有任何提问,可拨电咨询 03- 8070 0686

Please Contact Us for the delivery charge if you request for Customization for delivery especially for the area in category AC & AD at below.  (HOTLINE: 03- 8070 0686)

Area Postcode FREE Delivery to One Destination(Min Order)  Coupon Code for Discount
(Please fill in the coupon code when online purchase)
AB
Cheras / Petaling Jaya
Puchong / Seri Kembangan / Shah Alam /
Subang / Ampang / Batu Caves / Klang / Kajang / *KL
 Malaysia Postcode  RM 300.00  FMFD100
AC
Bandar Baru Bangi / Bandar Puncak Alam /Banting
Batang Berjuntai / Batang Kali / Batu Arang
Beranang / Bukit Rotan / Cyberjaya / Dengkil
Hulu Langat / Jenjarom / Jeram / Kapar
Kerling / KLIA / Kuala Kubu Baru
Pelabuhan Klang / Kuala Selangor /
Pulau Indah / Sepang / Sg Buloh / Semenyih
 Malaysia Postcode  RM 500.00   FMFD1002
AD
Rawang / Sabak Bernam / Sekinchan/ Serendah
 Malaysia Postcode  RM 1000.00   FMFD1003

Delivery / Collection Time

1. We open from 8:30am-5:30pm. For own pick-up at Puchong/Klang, it is available from 8:30am prior to early arrangement has been made with our sales rep.
本店服务从早上8时30分至5时30份。

2. The delivery services is available daily. There are 5 choices of delivery timing for you to select- Delivery A, B, C, D, or E.
本公司每日都提供此递送服务。您可以从五段递送时段中任选一个A,B,C,D或E. 准确时间虽无法确定,但优一弥月礼品店将尽量在所有选择时段内,将所订购的礼盒送上。

Delivery:
A – Before 10:00 am | B – Before 12:00 pm | C – Before 2:00 pm
D – Before 4:00 pm | E – Before 6:00 pm

 Area  Time
 Klang  8:30am
 Kepong  9:00am-10:00am
 Setia Alam / Subang  9:00am-9:30am
 Cheras / Seri Kembangan  10:00am-11:00am
 Subang / Petaling Jaya  10:00am-11:00am
 Kuala Lumpur  12:00 pm

Please Contact Us for the delivery time if you request for Customization for delivery and if your area is not stated here. (HOTLINE: 03-8070 0686)

3. In the event that there is no recipent or no one at home/office to receive the gift packs, the gift packs will be sent back to the outlet for self-collection by the customer.
若在礼盒递送的目的地时无人接收,递送员将把礼盒送往本店,由顾客自行前往领取。

4. Gift packs delivered must be checked and shall be deemed accepted if no errors/discrepancies are raised immediately upon delivery. UNiQ reserves the right not to entertain any further complaints thereafter.
递送时,顾客应该加以检查。此时若无提出任何异议或投诉,则表示顾客以接收所订购的礼盒。 本公司有权不接受事候的投诉。

5. While UNiQ endeavors to fulfill all deliveries. UNiQ shall be liable or responsible for any late delivery or failure to deliver the products ordered due to unforeseen circumstances beyond control.
优一弥月礼品店将尽量在所有选择时段内,将所订购的礼盒送上。但若在递送时有任何无法预料情况发生而造成延迟或损失,本公时将怒不负责。

Customization and Special Requirements

Please use our “Contact Us Form” to let us know your custom made order details and special requirements.
请联系我们,如果你有特别要求. (热线电话:03-80700686)或通过联系方式表格。

Cancellation or Amendments of Orders

1. Cancellation of order must be made at least 24 hours (working hours) in advance before delivery date.
取消订单必须在递送日期前至少24小时(工作时间)。

2. A 50% cancellation charge will be imposed for less than 24 working  hours notice.
若在递送时间少于24小时要求取消,则须缴付50%的取消费用

3. Non-delivery due to incorrect details will be treated as order cancelled and no refund will be made.
若订单里有不正确或诈骗的细节,将被视为取消订单,将不予退款

4. A RM 5.00 amendment charge will be imposed for each and every request for amendment. All amendment requests must be submitted at least 2 days before date of delivery. It will be accepted on a case-to-case basis with a minimum of 48 hours advance notice.
每一项更改要求,都须缴付RM5.00 更改费。 所有更改要求都得在递送日期前至少2天提出。

5. No cancellation is allowed on confirmed orders 48 hours before collection/delivery time.
订单已接纳,怒不可在取货日期前的四十八小时取消。

6. All deposit is not refundable.
所有定金怒不退还。

Feedback / Complaint

We welcome you to use our online Contact Us form to submit any feedback/complaint to us, to help us to improve and provide better customer service.
我们欢迎您使用我们的在线联系我们反应任何宝贵意见/投诉提交到我们这里,帮助我们改进,并提供更好的客户服务。

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